Terms

CoffeeJackpot Terms of Use 2026 | UK Players

These terms of use set out the rules for playing at CoffeeJackpot, written for players in the United Kingdom. Please read them before you register or deposit, and keep a copy for your records. Where a figure such as a wagering multiplier, maximum bet or expiry window is not stated here, it will be shown in the specific offer or in the cashier at the time you take part. Gambling should always be a form of entertainment, never a way to make money, and it carries a real risk of loss.

1. Eligibility and age

You must be at least 18 years old to open an account or play any game with us. By registering, you confirm that you are of legal age, that you are playing for yourself and not on behalf of anyone else, and that online gambling is lawful where you live. We may ask for proof of age at any time, and we will close or suspend any account we reasonably believe belongs to someone under 18. Any deposits and winnings linked to an underage account may be withheld or voided, subject to applicable law. You also confirm that you are not registering while self-excluded elsewhere, and that you are not barred from gambling by any court or regulator.

2. Your account and the one-account rule

Access to the site begins with an access password, after which you can choose Register or Sign Up and create your account with accurate personal details. You may hold only one account with us. Duplicate, shared or linked accounts are not permitted, and we may merge, suspend or close them. Your login details are your responsibility: keep your password private, never share it, and tell our team straight away if you think someone else has gained access. Activity carried out through your account will be treated as yours unless you notify us of unauthorised use promptly. Details you give us must be true, complete and kept up to date.

3. Identity verification (KYC and AML)

We are required to verify who our players are. After you register, and before certain deposits or any withdrawal, we may ask you to provide documents confirming your identity, address, age and, where relevant, source of funds or payment method ownership. Withdrawals may be delayed or declined until verification is complete. We apply anti-money-laundering and counter-terrorist-financing checks to account activity and may report suspicious transactions to the relevant authorities without notifying you. Supplying false, altered or someone else's documents is a serious breach of these terms and may lead to account closure and the forfeiture of funds, as far as the law allows.

4. Deposits and withdrawals

All transactions are processed in GBP. Available methods are Visa, Mastercard, PayPal, Apple Pay, Trustly and Paysafecard, though availability can vary by account. Deposits must come from a payment method registered in your own name, and withdrawals are returned to the same method wherever possible. Minimum and maximum transaction limits, and processing times, are displayed in the cashier and may differ by method. Third-party providers may apply their own fees or delays. Withdrawals are subject to completed verification, and we may reverse errors or credits made in error. You should only deposit money you can afford to lose.

5. Bonuses and promotions

Any bonus or promotion comes with its own terms, which are shown alongside the offer. These will set out the wagering requirement, maximum bet while a bonus is active, expiry window, eligible games and how contributions are weighted. Please read them before you opt in, as figures differ between offers. At the time of writing we have no public promo code to publish; if one is offered, the instructions for using it will be given with that offer. Bonus funds and winnings from them may be removed if the terms are not followed, and we may withdraw or change a promotion where permitted by law.

6. Bonus abuse and promotional fairness

Promotions are intended for genuine recreational players. We do not allow bonus abuse, which includes opening multiple accounts to claim an offer more than once, colluding with other players, exploiting errors or system faults, placing risk-free or opposing bets to clear wagering, or deliberately breaching the maximum bet rule. If we reasonably suspect abuse, we may cancel the bonus, remove related winnings, restrict the account or close it, and we may share relevant information with payment providers and regulators. We will explain our decision on request and will act proportionately to what has happened.

7. Restricted countries

Our services are directed at players in the United Kingdom. We do not offer play in territories where online gambling is prohibited or where we are not permitted to operate, and the list of restricted countries may change over time. You must not register or play from a restricted location, and you must not use VPNs, proxies or similar tools to disguise where you are. If we discover that you are accessing the site from a restricted country or have misrepresented your location, we may suspend the account, void bets and withhold winnings to the extent the law permits.

8. Fair play and game rules

Our games, covering slots, live casino, table games and jackpots, are provided to be played fairly. Each game has its own rules, paytable and return information, which you can view in-game before you play. You agree not to use bots, scripts, collusion, software exploits or any method designed to gain an unfair advantage. If a game malfunctions, all affected bets and payouts may be voided and any resulting balance corrected. Results of live games are determined by the game as it is played and by the provider's records. We may remove or restrict access to any game at any time.

9. Dormant accounts

If you do not log in or place a bet for an extended period, your account may be treated as dormant. Before taking any action, we will try to contact you using the details on file. Where the terms of the account allow, a dormant account may be restricted and fees applied, and you can reclaim any remaining balance by contacting our team and completing verification. We will never charge a fee that is not disclosed to you in advance. If you want to keep your account active, simply log in from time to time. Funds belonging to you remain yours and will be returned wherever it is lawful and practical to do so.

10. Account closure and self-exclusion

You can close your account at any time by contacting us through live chat or email. We may also close or suspend an account if you breach these terms, fail verification, or if we are required to by law. We support responsible gambling and encourage you to use the tools available, including deposit limits, time-outs and self-exclusion. If you self-exclude, we will block access for the period you choose and stop marketing to you, and you should not attempt to open a new account. Free, confidential support is available from organisations such as GamCare and BeGambleAware, and you can also self-exclude from all UK-licensed operators through GAMSTOP.

11. Prohibited conduct, liability and disputes

You must not use the site for unlawful purposes, abuse our staff, attempt to interfere with our systems, or allow anyone else to use your account. To the fullest extent permitted by law, we are not liable for indirect or consequential loss, for interruptions outside our control, or for losses arising from your own breach of these terms; nothing here limits liability that cannot be limited by law. If you have a complaint, contact our support team first and give us the chance to resolve it. If you remain unhappy, you may be able to refer the matter to an approved alternative dispute resolution service. These terms are governed by the laws of England and Wales unless mandatory rules say otherwise.

12. Licensing and changes to these terms

We recommend that you confirm the current UK Gambling Commission licence status of any operator before you deposit, and you are welcome to ask our team about it at any point. We may update these terms to reflect changes in law, regulation, our services or our practices. When we make a material change we will notify you by email or on the site, and the revised version will apply from the date shown. Continuing to use your account after a change takes effect means you accept the updated terms. If you disagree with a change, you may close your account and withdraw any eligible balance.